Add Contacts

To send campaigns, automations, and transactional emails with Brew, you’ll need to add contacts to your audience. Brew makes it simple to import existing contacts and collect new ones through multiple methods.

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How to add contacts to Brew

Brew offers four ways to add contacts to your audience.

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Understanding Contact Properties

Every contact in Brew has properties that store information about them. These properties can be used for personalization in your emails and for segmenting your audience.

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Default Properties

All contacts include these default properties:

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Custom Properties

In addition to default properties, you can create custom properties to store additional information about your contacts. These can include:

• Demographics (location, industry, etc.)
• Preferences (communication preferences, interests)
• Account information (plan type, subscription status)
• Behavioral data (purchase history, feature usage)

To add a custom property to your audience:

1. Go to the Audience page
2. Click on any column header in the table (or the + icon on the far right of the table header)
3. Select “Add property” from the dropdown menu
4. In the modal that appears, enter a clear and descriptive name for your property
5. Select the property type from the dropdown menu
6. Click “Add” to create the property

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Property Types

Brew supports four types of custom properties:

Custom properties are powerful for segmenting your audience and personalizing your emails.

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Contact Profiles

Each contact in your audience has a detailed profile page that shows their properties and activity history. To view a contact’s profile:

1. Go to the Audience page
2. Click on the contact’s email address in the table

This opens the contact profile view, which includes:

• All contact properties (default and custom)
• A chronological timeline of the contact’s activity
• Email engagement history (opens, clicks, etc.)
• Subscription group memberships

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Importing Existing Contacts

If you already have contacts that you want to import into Brew, the simplest way to get started is with a CSV upload.

For detailed CSV import instructions, see our CSV Upload Guide.

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Collecting New Contacts

To continuously grow your audience, you’ll want to set up at least one method for collecting new contacts:

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Website Forms

Add a sign-up form to your website to collect new subscribers:

1. Go to the Forms page in Brew
2. Customize your form’s appearance and fields
3. Copy the generated code to your website

For detailed instructions, see our Sign-Up Forms Guide.

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Integrations

Connect Brew to your existing tools to automatically sync contacts:

• E-commerce platforms
• CRM systems
• Payment processors
• Marketing tools
• And more

This ensures new customers, leads, and users are automatically added to your audience.

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API Integration

For programmatic contact management, use our REST API:

// Example: Creating a new contact via API
fetch('https://api.getbrew.ai/v1/contacts/create', {
  method: 'POST',
  headers: {
    'Content-Type': 'application/json',
    'Authorization': 'Bearer YOUR_API_KEY'
  },
  body: JSON.stringify({
    email: "[email protected]",
    firstName: "New",
    lastName: "Contact"
  })
})

Visit our API Documentation for complete reference.

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Targeting Your Contacts

Once you’ve added contacts to Brew, you have two main methods for targeting your communications: Audiences and Subscription Groups.

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Need Help?

Our team is ready to support you at every step of your journey with Brew. Choose the option that works best for you: