Configure your domain’s DNS settings to ensure your emails reach the inbox
Setting up DNS records is essential to make sure your emails reach inboxes, are trusted by recipients, and stay out of spam. By adding these records, you’re essentially granting Brew permission to send emails on your behalf while proving to email providers that you’ve authorized these messages. This guide will walk you through exactly what to do.
If you see a red warning next to “DNS Records” in settings, you should follow this guide.
What is DNS Records?
Introduction to DNS Records
DNS (Domain Name System) is like the internet’s address book. It helps route your emails and website traffic to the right place, making sure your messages get delivered and your brand is trusted.
Every device connected to the Internet has a unique IP address. DNS translates easy-to-remember domain names (like getbrew.ai) into these numeric IP addresses so computers can find each other.
DNS is also essential for email security. Records like SPF, DKIM, and DMARC prove your emails are really from you, protecting your brand and your recipients from spam and phishing.
What are MX Records?
Routes your emails to the right destination. MX (Mail Exchange) records direct emails sent to your domain to the proper mail servers. For sending emails with Brew, these records also allow you to receive important delivery feedback like bounces and complaints.
What are SPF & DMARC Records?
Protects your domain from unauthorized use. SPF (Sender Policy Framework) is an email authentication standard that lists all servers authorized to send email on behalf of your domain. It’s set up as a TXT record in your DNS that essentially says “these servers (including Brew) are allowed to send emails from my domain.”
What are DKIM CNAME Records?
Verifies your emails are genuinely from you. DKIM (DomainKeys Identified Mail) adds a digital signature to your emails that proves they haven’t been tampered with in transit. This signature confirms the email is actually from you and hasn’t been modified by anyone else.
Brew handles all the technical details of these records for you - you just need to add them to your domain settings.
To send emails with Brew, you’ll need to add three types of DNS records to your domain registrar. Each one plays a key role in making sure your emails are delivered and trusted.
Routes your emails to the right destination
Protects your domain from unauthorized use
Verifies your emails are genuinely from you
Before you add DNS records, make sure you’ve set your sending domain. This is the first step.
You can configure DNS records either during the initial sign-up flow or later from your account settings. If you’re setting up DNS records after sign-up, navigate to Settings → DNS Records in the left navigation menu to access the DNS configuration page.
Select Manual Setup
Click Add manually
to configure your DNS records by copying and pasting them into your domain provider’s dashboard.
View your required records
In the DNS Records section, you’ll see a list of the records you need to add to your domain.
Each record will have a clipboard icon that allows you to easily copy the record value for pasting into your domain registrar.
Add DNS Records at Your Registrar
Follow these steps at your domain registrar for each record listed in your Brew dashboard:
Don't have access to your domain registrar?
If you don’t have direct access to your domain registrar:
This approach is often easier than trying to relay technical instructions back and forth via email.
Handling MX Record Conflicts
If you already have an MX record set for the same hostname (e.g., send.yourdomain.com), you will need to remove it before adding Brew’s MX record to avoid conflicts.
Important: The MX record is for your sending subdomain (e.g., send.yourdomain.com), not your root domain. MX records only impact the specific subdomain they are associated with, so Brew’s MX record will not affect any existing email setup on your root domain.
If you need to keep your existing MX record, you can:
When adding records, make sure to use the exact record type shown in the “Type” column (MX, TXT, or CNAME). Don’t look for options labeled SPF or DKIM in your registrar—these are just descriptions of what the records do.
Not sure how to add DNS records? Expand your provider below for step-by-step instructions and Brew-specific tips.
GoDaddy
mail
).Need more help? Access GoDaddy’s official help page here.
Cloudflare
Need more help? Access Cloudflare’s official help page here
Google Domains
Need more help? Access Google Domains’ official help page here
Namecheap
Need more help? Access Namecheap’s official help page here
AWS Route 53
Need more help? Access AWS Route 53’s official help page here
Squarespace
Need more help? Access Squarespace’s official help page here
Vercel
Need more help? Access Vercel’s official help page here.
Wix
Need more help? Access Wix’s official help page here
Dreamhost
Need more help? Access Dreamhost’s official help page here
Not sure which company hosts your domain’s DNS? Use tools like whois.domaintools.com to look up your domain’s nameservers and determine which service provider manages your DNS settings.
Verify your records
Return to Brew and click the “Verify Records” button at the bottom of the page. Brew will check if your records have been properly configured.
Before you add the DNS records, all indicators will be red, showing that records haven’t been verified yet.
Before you add the DNS records, all indicators will be red, showing that records haven’t been verified yet.
As you add records to your domain registrar and they begin to propagate, some indicators will turn green while others may still be red.
This is normal - different records may verify at different times as DNS changes propagate across the internet.
When all your DNS records are correctly configured and verified, all indicators will turn green.
With all records verified, your domain is properly authenticated and your emails are ready to be delivered to inboxes!
Records typically verify within minutes, but can take up to a few hours to propagate across all servers. During that time, you may see different records validate. This is normal - just check back later.
Select Manual Setup
Click Add manually
to configure your DNS records by copying and pasting them into your domain provider’s dashboard.
View your required records
In the DNS Records section, you’ll see a list of the records you need to add to your domain.
Each record will have a clipboard icon that allows you to easily copy the record value for pasting into your domain registrar.
Add DNS Records at Your Registrar
Follow these steps at your domain registrar for each record listed in your Brew dashboard:
Don't have access to your domain registrar?
If you don’t have direct access to your domain registrar:
This approach is often easier than trying to relay technical instructions back and forth via email.
Handling MX Record Conflicts
If you already have an MX record set for the same hostname (e.g., send.yourdomain.com), you will need to remove it before adding Brew’s MX record to avoid conflicts.
Important: The MX record is for your sending subdomain (e.g., send.yourdomain.com), not your root domain. MX records only impact the specific subdomain they are associated with, so Brew’s MX record will not affect any existing email setup on your root domain.
If you need to keep your existing MX record, you can:
When adding records, make sure to use the exact record type shown in the “Type” column (MX, TXT, or CNAME). Don’t look for options labeled SPF or DKIM in your registrar—these are just descriptions of what the records do.
Not sure how to add DNS records? Expand your provider below for step-by-step instructions and Brew-specific tips.
GoDaddy
mail
).Need more help? Access GoDaddy’s official help page here.
Cloudflare
Need more help? Access Cloudflare’s official help page here
Google Domains
Need more help? Access Google Domains’ official help page here
Namecheap
Need more help? Access Namecheap’s official help page here
AWS Route 53
Need more help? Access AWS Route 53’s official help page here
Squarespace
Need more help? Access Squarespace’s official help page here
Vercel
Need more help? Access Vercel’s official help page here.
Wix
Need more help? Access Wix’s official help page here
Dreamhost
Need more help? Access Dreamhost’s official help page here
Not sure which company hosts your domain’s DNS? Use tools like whois.domaintools.com to look up your domain’s nameservers and determine which service provider manages your DNS settings.
Verify your records
Return to Brew and click the “Verify Records” button at the bottom of the page. Brew will check if your records have been properly configured.
Before you add the DNS records, all indicators will be red, showing that records haven’t been verified yet.
Before you add the DNS records, all indicators will be red, showing that records haven’t been verified yet.
As you add records to your domain registrar and they begin to propagate, some indicators will turn green while others may still be red.
This is normal - different records may verify at different times as DNS changes propagate across the internet.
When all your DNS records are correctly configured and verified, all indicators will turn green.
With all records verified, your domain is properly authenticated and your emails are ready to be delivered to inboxes!
Records typically verify within minutes, but can take up to a few hours to propagate across all servers. During that time, you may see different records validate. This is normal - just check back later.
Select One-Click Setup
Coming Soon: Automated DNS Setup
We’re working on a feature that will let you add all necessary DNS records with just one click, eliminating manual copying and pasting.
This streamlined process:
When launched, this feature will initially support Cloudflare domains, with more providers being added over time. This feature is powered by Domain Connect, an open standard that allows seamless integration between domain providers and services.
Want your domain provider to support one-click integration? Let them know you’d like them to integrate with the Domain Connect standard.
Verify your records
Return to Brew and click the “Verify Records” button at the bottom of the page. Brew will check if your records have been properly configured.
Before the one-click setup completes, all indicators will be red, showing that records haven’t been verified yet.
Before the one-click setup completes, all indicators will be red, showing that records haven’t been verified yet.
As the one-click setup process runs and DNS records begin to propagate, some indicators will turn green while others may still be red.
This is normal - different records may verify at different times as DNS changes propagate across the internet.
When all your DNS records are correctly configured and verified, all indicators will turn green.
With all records verified, your domain is properly authenticated and your emails are ready to be delivered to inboxes!
Records typically verify within minutes, but can take up to a few hours to propagate across all servers. During that time, you may see different records validate. This is normal - just check back later.
DNS changes can take up to a few hours (sometimes longer) to fully propagate. If verification fails initially, wait and try again before troubleshooting.
Use the clipboard icons to copy and paste values directly from the Brew dashboard to avoid typos. Always copy DKIM values exactly—no extra spaces or quotes.
You’ll need to add new DNS records and verify them again if you:
Change your domain setup:
mail.company.com
→ news.company.com
)company.com
→ newcompany.com
)Change your DNS infrastructure:
Important: Brew supports one sending domain at a time. If you want to change from mail.company.com
to news.company.com
, you’ll update your domain in Settings → Domain and then complete this entire DNS verification process for the new domain.
If any of these changes occur, return to this guide and follow the same steps with your new domain or DNS provider. We also recommend completing the domain warm-up process again to ensure optimal deliverability.
Our team is ready to support you at every step of your journey with Brew. Choose the option that works best for you:
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Click “Open in ChatGPT” at the top right of any page to analyze documentation with ChatGPT or Claude for deeper insights.
Type in the “Ask any question” search bar at the top left to instantly find relevant documentation pages.
Click the sparkle ✨ icon next to the “Ask any question” search bar in the top left to chat with our AI assistant that’s been trained on our entire documentation.
Click “Open in ChatGPT” at the top right of any page to analyze documentation with ChatGPT or Claude for deeper insights.
Book time with our founders for personalized guidance on strategy, best practices, or complex implementation questions.
Need immediate assistance? Reach us at +1-(332)-203-2145 for urgent issues or time-sensitive questions.
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